Terms & Conditions

Welcome to Halo! By accessing our website, purchasing our products, or engaging with our brand in any way, you agree to the following Terms & Conditions. Please read them carefully.

1. Use of the Website

  • Use the website for lawful purposes only
  • Not misuse or attempt to harm our site or servers
  • Respect our intellectual property and brand assets

2. Product Information

  • We do our best to display accurate product details, including ingredients and nutritional values.
  • Products may vary slightly in appearance from the images shown.
  • Always check the packaging for the most up-to-date information.

3. Orders & Payments

  • Orders placed through our website or official platforms are subject to availability.
  • Payment methods include credit/debit cards, cash on delivery (where applicable).
  • Prices are listed in EGP and include applicable taxes.

4. Shipping & Delivery

  • We deliver across Egypt. Delivery timelines vary based on location.
  • Shipping fees are calculated at checkout.
  • Halo is not responsible for delays caused by courier partners, weather, or unforeseen events.

5. Returns & Refunds

  • Due to the nature of our products (food), we do not accept returns.
  • If your order is incorrect, damaged, or expired upon delivery, please contact us within 24 hours.
  • Refunds or replacements are issued at our discretion.

6. Promotions & Campaigns

  • Promotional offers (discount codes, gifts, bundle deals, etc.) are subject to specific terms and timeframes.
  • We reserve the right to modify or cancel promotions at any time.

7. Intellectual Property

  • All content on our platforms (logos, packaging, photos, designs, etc.) is the property of Halo and may not be copied or used without permission.

8. Privacy Policy

We are committed to protecting your privacy. Any data you provide (e.g., name, email, delivery address) is used only to fulfill your orders and improve your experience. For full details, please refer to our [Privacy Policy].

9. Governing Law

These terms are governed by the laws of the Arab Republic of Egypt. Any disputes arising in connection with these terms shall be subject to the jurisdiction of Egyptian courts.

 

10. Contact us.

You can contact us on: 01104546257